TURNAROUND TIME & SHIPPING
HOW LONG WILL MY ORDER TAKE TO COMPLETE?
Standard Product Turnaround *
Custom Prints: 4-7 business days
Blank: 2-4 business days
* We define "turnaround time" as the number of days your order is in production (i.e. the time between when your order is received and when it is shipped). Unless you contact us and make other arrangements, all orders (including products with different turnaround times) will be shipped together.
I NEED MY ORDER SUPER CRAZY FAST! (AKA RUSH ORDERS)
If you need your order super, crazy fast (faster than expediting the shipping) then contact us as soon as possible and we'll do all we can to make it happen. A money-back guaranteed* rush fee will apply.
* In the rare occasion that your rush order is not completed within the agreed upon rush order turnaround time, your rush fee will be refunded.
HOW DO I CHECK THE STATUS OF MY ORDER?
To check the status of your order, you can log into your account, which you do by clicking on "Account" at the top of this page. Once logged in, you can view your orders their statuses in the order review area. To navigate, use the links on the left-hand side of the account area.
WHERE CAN YOU SHIP ORDERS?
We ship worldwide.
CAN I DROPSHIP TO A FRIEND/CLIENT/ENEMY?
Yes, indeed. When you're ordering, simply enter their shipping name and address. If you'd also like to be sure your friend/client/enemy doesn't receive an invoice, packing slip or Plywerk brand on the back of the wood panel please contact us with your order number after placing your order.
DO YOU SHIP INTERNATIONALLY?
Yes. We offer UPS international shipping with tracking to Australia, most of Europe and Canada through the shopping cart checkout. For international orders outside those areas, please email us directly.
IMPORT DUTY DISCLAIMER
We are not responsible for any import duty charges for shipping Prints on Wood outside of the United States. Sorry to be so mean.