I recently ordered prints with a grain finish, assuming it was the same option we had always chosen in the past. However, I noticed that our order history was no longer accessible on my account with POD. When the prints arrived, they didn’t match the look of the ones we had printed previously, which really bothered me as they wouldn’t look cohesive with the rest of our collection.

I reached out to POD, and thanks to Julie, I remained a happy customer. Julie went above and beyond to address the issue, taking the time to truly understand my concerns and staying in touch through both emails and phone calls. These days, how many online companies offer that level of personalized service? Most of the time, if there’s an issue, companies just brush it off, leaving customers to look for a replacement. But with POD, it was clear they genuinely care about their customers.

Julie made me feel like POD isn’t just about making a one-time sale—they’re a company you can trust and rely on for a lifetime. I highly recommend POD for their exceptional service and commitment to customer satisfaction.

When a print was not what I hoped it would look like, the customer service support, Julie, gave me choices and thoroughly helped provide me with a product the completely satisfied my needs. I appreciated working with a "real person" all the way through the process and have told others of my great experience while exhibiting my photo on wood in an art show.

Awesome printing. I took an old map and removed the background and printed it custom on wood! The ink is thick and map details are super crisp and clean. The team at Prints on Wood is also awesome. I worked with Julie and she made sure that the custom print was perfect. Great experience overall I am happy to be a customer!

I am a long time satisfied customer, but recently had an experience that made me want to leave a glowing review. I recently ordered Four 5x7 Photo Tiles as a valentines gift. They were printed quickly and shipped in plenty of time to arrive for Valentines Day, but a recent huge storm across the US caused a weather delay with shipment that resulted in about 10 days of inactivity on the tracking information. Concerned that I wouldn't receive the prints in time, or at all - - I reached out to the customer service folks.

TOP NOTCH - Great Customer service. Kris and Julie quickly evaluated the situation, understood my concerns and promptly initiated reprinting and expedited shipping to me to assure that I would have a valentines day gift for my wife. Their follow-ups and communication was timely and efficient - and they were fantastic to work with.

These folks offer several really unique and stylish ways of displaying your treasured images - Give them a try. If any issues develop - they will have you covered. 5 Stars - no hesitation.

The quality of Woodsnap’s products is high but their customer service is professional, accommodating and professional (especially Kris Dzvonick and Julie Lynn)!! They go out of their way in this area.

I ordered a print as a gift and it wasn’t delivered (either stolen or never dropped off) and Jo at Woodsnap was super helpful in getting a replacement and making sure it was delivered (with signature). I really appreciated the extra customer service! In addition, the print looks awesome and is very sturdy and high quality. I’ll for sure order from them again!

I needed to create something out of nothing with an odd photo that I wanted to have printed on wood as a keepsake gift. WoodSnap did a fantastic job of cleaning up the file and the final result is better than expected. Very heavy and has a real heft. Super pleased with the result!

I bought two bamboo photo blocks for Mother’s Day. There were some complications placing the order and customer service (Julie) was excellent in resolving them quickly and getting the order delivered on time. Really excellent service and quality. My mother loved the photos and was awed by the quality. Highly recommend Woodsnap. They care about their products and their customers.

I found Prints on Wood with a google search. Even though I'm across the country, I knew I'd found the perfect partner to finish any of my projects. Excellent customer service, prompt, friendly, and willing to take the time to discuss options and recommendations. I look forward to my next print on wood!

I have ordered several wood wine boxes. They are beautiful and I am so proud to give them as personalized gifts. The customer service is way above average–prompt, courteous and efficient.

I contacted Prints On Wood the week of Valentines Day. I was interested in having a photo of my husband and I blown up on wood to hang above the piano. We just moved into a rental after selling our home faster than expected. After a really hectic and crazy year, I wanted something special. Prints on Wood was so helpful in my decision making process, answered all of my questions, assisted in getting the order expedited and on the wall by Valentines Day! We couldn’t be happier with the end product but the experience was absolutely above and beyond what we could have hoped. From beginning to end the service was warm, personable, and most professional. I highly recommend Prints On Wood to make your vision a reality!

I had a wonderful experience with WoodSnap. Before placing my order, I called to ask a question and they returned my call promptly. I was wondering if there would be any problem printing my skin color, as a Black woman. Julie from WoodSnap was very responsive and my prints turned out great. She gave me the option of seeing a proof before it was printed and I approved it. The shipping and handling were also timely and great. I will be ordering more prints from WoodSnap soon. Thank you Julie and the whole team!

I found WoodSnap after browsing the web for a 5 year wedding anniversary gift (wood) for my husband. I wanted to have our invitations printed on wood. I used their chat feature to ask some questions regarding how the invitations might look etc. Julie not only provided details but let me send her pictures to review and we even spoke on the phone. She was super helpful and nice! She followed up multiple times throughout the process to ensure everything was as expected. It was honestly one of the best customer service experiences i have ever received from an online purchase. Not only was their team amazing but so is their work. We are both super happy with how the art work turned out, and would highly recommend WoodSnap if you are looking to print on wood!

I purchased 3 different products and can honestly say all of them were exactly what I hoped for and more. The "and more" comes from the personal service that I got during the process of my pieces being designed and the attention to detail. 3 loud snaps for WoodSnap!